# مركز المساعدة — Wbots | أدلة وشروحات منصة المحادثات

> مركز مساعدة Wbots: أدلة عملية وشروحات خطوة بخطوة لإدارة محادثات واتساب وماسنجر وإنستغرام وتيليجرام في صندوق واحد — مع الأتمتة والذكاء الاصطناعي والتقارير.

**Canonical URL:** https://wbots.app/kb  
**Content language:** en (the site also serves Arabic; use the on-page language switcher)  
**Format:** Markdown representation of the HTML page at the same URL.

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**المنتج Product**

**الحلول Solutions**

**المصادر Resources**

**الشركة Company**

## Learn Wbots Step by Step

Practical guides and clear walkthroughs to get the most out of your unified inbox, automation, and AI.

#### The Complete Wbots Guide: From Zero to a Fully Running Support Desk

Everything you need — connecting channels, the inbox, teams, automation, reports, and pro tips — in one comprehensive walkthrough.

### Jump straight to what you need

#### Create your account & first setup

Sign up, tune your profile and notifications, and add your first inbox in minutes.

#### Understanding the dashboard

Every part of the main screen: conversation list, reply box, actions, and statuses.

#### Connecting channels & inboxes

Link WhatsApp, Messenger, Instagram, Telegram, email and your website widget.

#### Agents, roles & teams

Admin vs. Agent permissions, building teams, and routing conversations.

#### Core features that save hours

Labels, canned responses, contacts, macros, and custom attributes.

#### Build your first automation rule

Event → conditions → actions: let Wbots route, tag, and reply on its own.

#### Reports & analytics

Track response times, CSAT, agent performance, SLA, and bot activity.

#### Tips & best practices

Round-robin, saved folders, keyboard shortcuts, and a fast-start checklist.

### Fresh from the Help Center

#### Connect the official WhatsApp Business API step by step

Link your current number via official Embedded Signup — no new number, no ban risk.

#### Building an AI chatbot in Wbots

Reply instantly 24/7, train it on your knowledge, and hand off to a human at the right moment.

#### Comment-to-DM automation

Turn every post comment into a private sales conversation automatically.

#### WhatsApp broadcast campaigns: the complete guide

Send bulk messages with approved templates, targeted audiences, and zero ban risk.

### Channels, integrations & developer docs

#### Connecting Facebook Messenger to Wbots

Link your business page and route every message into the unified inbox.

#### Connecting a Telegram bot to Wbots

Create a bot via BotFather and link it in minutes.

#### Wbots integrations: Webhooks & API

Connect Wbots to your favorite tools with no code required.

#### Wbots API developer guide

Authentication, key endpoints, and a working code example.

#### Troubleshooting common Wbots issues

Quick fixes for delayed messages, login issues, and disconnected channels.

#### Case study: 70% faster replies for an online store

How one store cut response time using Wbots.

#### Wbots changelog: latest features

New features and improvements, updated regularly.

### Browse by topic

### New guides, straight to your inbox

Get notified when we publish new tutorials, product updates, and best practices.

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## About Wbots

Wbots is an omni-channel customer support platform operated by W Techne for Information
Technology (Egypt). It is an independent WhatsApp Business Solution Provider and is **not**
affiliated with, or operated by, Meta Platforms, Inc. WhatsApp and Meta are trademarks of
Meta Platforms, Inc.

- Site index for AI agents: https://wbots.app/llms.txt
- Sitemap: https://wbots.app/sitemap.xml
- Help center: https://wbots.app/kb
- Pricing: https://wbots.app/pricing
- Contact: https://wbots.app/contact
- Security contact: https://wbots.app/.well-known/security.txt