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Smart automation

Work less... more results

Automate everything from replies to routing and follow-ups so your team focuses on what truly needs a human.

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Comment automation workflows
Keyword-based auto replies
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AI Copilot assistant
Visual flow builder
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SLA management
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Auto assignment
⚡ Flow Builder
⚡ Incoming message
🤖 AI analysis
❓ Inquiry type
📦 Show products
👤 Route to agent
✅ Close conversation
Use cases

Automation for every business type

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Increase sales

Recover abandoned carts, send personalized offers, and follow up after purchase — all automatically.

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Comment management

Automatically reply to Facebook and Instagram comments and turn them into real customer conversations.

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WhatsApp marketing

Broadcast campaigns, automated follow-ups, and timing windows for higher read and conversion rates.

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Customer support

Automatic conversation routing, SLA tracking, escalation, and customer satisfaction ratings.

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Reply automation

Keyword triggers, smart canned replies, and an AI bot that replies 24/7 without human intervention.

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Order management

Automatic confirmations, shipping updates, and delivery notifications without manual work.

Self-service

Let customers serve themselves

Knowledge base + help center + 24/7 self-service, so customers find answers without waiting.

A complete knowledge base customers can search on their own
An interactive help center with FAQs
An AI bot that answers more than 80% of questions automatically
Smooth handoff to a human agent when needed
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Self-service 24/7

Help Center

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Knowledge Base

Example — automated reply
Hello! I found an answer to your question in the knowledge base 📚
Would you like to speak with an agent → Yes / No
Start automation

Save hours every day with Wbots automation

Build your first automated flow in under 10 minutes — no code or technical experience needed.

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