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Features

Everything you need in one platform

Integrated tools to manage every part of customer communication — from a unified inbox to AI and deep analytics.

📥 Omni-Chat
📥

Unified conversations

Bring WhatsApp, Messenger, Instagram, Telegram, and email into one live chat inbox so your team replies from one place.

🤖 AI Bot
🤖

AI-powered chatbot

A smart bot that replies automatically, understands customers, completes orders, and hands off to a human when needed — no code required.

🎧 Support
🎧

Complete support operations

Automatically route conversations to the right team, track CSAT and SLAs, and view detailed performance reports.

📊 Analytics
📊

Analytics and reports

A real-time dashboard for team performance, sales, conversations, and response rates, with multi-format exports.

📣 Marketing
📣

Marketing tools

WhatsApp campaigns, automated follow-ups, broadcasts to thousands of customers, and conversion-focused messaging windows.

💬 Comments
💬

Comment replies

Automatically reply to Facebook and Instagram comments and turn them into conversations so you never miss a lead.

Customer data

Know your customer better

A complete profile for every customer — conversation history, custom data, and tags — all in one place.

📝

Notes & Tags

Notes and tags for every customer to keep work organized.

Custom Attributes

Custom fields for each customer based on your business needs.

🔀

Segmentation

Segment customers your way and send targeted messages to each group.

🕐

Conversation History

A complete history of every conversation across every channel.

👤

Customer Profiles

Complete customer profiles in one place with all their data.

AM
Ahmed Mohamed
📱 +20 100 123 4567
Last contact5 minutes ago
Channel💬 WhatsApp
Orders12 orders
Total spendEGP 4,850
Rating★★★★★
Tags
VIP customer Repeat customer Interested in offers
Try it now

All these features in one package

Start trying Wbots and see the difference yourself — with no commitment.

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