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Integrated tools to manage every part of customer communication — from a unified inbox to AI and deep analytics.
Bring WhatsApp, Messenger, Instagram, Telegram, and email into one live chat inbox so your team replies from one place.
A smart bot that replies automatically, understands customers, completes orders, and hands off to a human when needed — no code required.
Automatically route conversations to the right team, track CSAT and SLAs, and view detailed performance reports.
A real-time dashboard for team performance, sales, conversations, and response rates, with multi-format exports.
WhatsApp campaigns, automated follow-ups, broadcasts to thousands of customers, and conversion-focused messaging windows.
Automatically reply to Facebook and Instagram comments and turn them into conversations so you never miss a lead.
A complete profile for every customer — conversation history, custom data, and tags — all in one place.
Notes and tags for every customer to keep work organized.
Custom fields for each customer based on your business needs.
Segment customers your way and send targeted messages to each group.
A complete history of every conversation across every channel.
Complete customer profiles in one place with all their data.
Organize conversations, reduce repetition, and help your team reply faster and more clearly.
Create teams for sales, support or operations and organize work to fit your business.
Route conversations to the right person or team for faster replies and clear ownership.
Add notes inside a conversation without the customer ever seeing them.
Organize conversations with tags so your team can filter and follow up faster.
Use filters to quickly reach the conversations, agents, inboxes or statuses you need.
Flag important conversations and help agents focus on the most urgent cases first.
Keep each customer's history, notes and custom data in one place so your team always has the right context.
Segment customers by behavior, channel or custom data to improve targeting and follow-up.
Add extra customer data that fits your business and operational needs.
Save important details about each customer so your team can follow up more accurately.
See each customer as one complete profile instead of scattered messages across apps.
Import customer data into Wbots and keep it synced with your other tools.
Show the full interaction history so no agent ever starts from scratch without context.
Real impact from day one — faster replies, happier customers, measurable growth.
Track the metrics that matter.
Review campaign performance and message usage across growth and sales.
Measure team performance and spot operational differences faster.
Track reply speed, work volume and performance for each agent.
Understand load per inbox and see where your conversation volume comes from.
Extend Wbots with integrations that help you automate sales, support and e-commerce workflows.
Send real-time events to your own systems and custom automations.
Use AI-powered smart replies, suggestions and automation inside your workflow.
Connect your Shopify store and automate order and support conversations easily.
Send order updates, automate customer messages and connect store activity.
Need something custom? The Business plan gives you more flexibility with APIs and webhooks.
Build a bot experience before handing the conversation over to a human agent.
Help your team translate messages faster and support customers in multiple languages.
Show extra order or customer info directly inside the agent dashboard.
Start trying Wbots and see the difference yourself — with no commitment.